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Performance, Risk & Compliance: different currencies or three sides of a coin?
Talking to a lot of different parties in the world of audit, performance management and governance, I'm surprised about the isolated approach to these topics most are still taken. Specialist solutions for things like KPI-dashboards, Basel-III compliancy and general ledger analyzers are being offered in abundance. For me the three elements can't be seen in isolation and thus investments in this area should focus on combined solutions.
Better MIS, Better Decisions. Right? Wrong!
I had a very honorable request from a client: To help to design and implement the best MIS ever! Now I am not a Business Intelligence professional, but I do know something about improving decision making processes.
10 Elements of Management Coaching 3.0
I'm a member of a network of "50-Plus" professionals, focusing on translating our experience into formats that relate to today's business needs. A group member asked me about my vision on coaching senior management and how this differs from what is generally offered today. My observations on coaching today and tomorrow.
Maak meer handen vrij voor betere zorgverlening door verbetering van bronregistratie!
Voor mensen, die van een dynamische werkomgeving houden, is de gezondheidszorg een prima omgeving: politiek, vergrijzing en vergroening houden de gemoederen in ziekenhuizen op grote schaal bezig en zullen dit de komende jaren ook blijven doen. Een mooi moment om weer eens na te gaan hoe er meer handen vrijgemaakt kunnen worden voor de echte taak: zorgverlening!
Solution Broker: The Cloud Edition
Some months ago I contemplated about the often asked question: "What are you doing at the moment?". Consequently I summarized my activities as being that of a solution broker: offering a possible solution to an opportunity or for a problem. But what about the format of offering this brokerage? Traditional per hour paid business consultant? Or are there more effective ways of offering solutions?
Operational Costs of Your ERP System Can Be Reduced: By Plugging the Leaks!
Organizations continuously struggle with higher operational costs of ERP systems than originally estimated. This causes budget overruns and melting away of margins. Many initiatives have been launched to cope with this issue. But which way leads to success?
Inverted KPI: minimize process exceptions (Addendum)
While talking to people about the blog on minimizing process exceptions, there was a general recognition of the usefulness of this approach. Examples of process exceptions and their impact on the business were easy enough understood. But one additional element was touched that needs to be discussed separately: the analysis of false positives.
Net Promotor Score (NPS): de motor voor autonome groei, innovatie en procesvernieuwing!
In elke organisatie zoeken ambitieuze, betrokken managers naar maatregelen om de autonome groei te versterken. Autonome groei geeft immers lucht in een beperkt budget en maakt daarmee nieuwe initiatieven mogelijk.
